Turn incoming enquiries into organised sales opportunities.
Aira Lead Automation helps your business capture, organise, qualify and route incoming enquiries so your team spends less time managing spreadsheets and more time talking to the right potential customers.
Build a clearer path from first enquiry to human sales follow-up.
More leads are not useful if nobody follows them properly.
Businesses often receive enquiries from multiple channels: website forms, chatbots, WhatsApp, campaigns, social media or direct contact.
The problem starts when those leads are copied manually, forgotten in an inbox, saved inconsistently or followed up too late.
Aira Lead Automation creates a structured workflow so important enquiry information can move automatically from the point of contact into your lead management process.
Build a more organised lead management process.
Aira can automate selected repetitive tasks between the moment an enquiry arrives and the moment your team takes over.
Capture Lead Information
Collect names, contact details, service requirements and other relevant enquiry information automatically.
Qualify Enquiries
Ask selected questions to understand what the potential customer needs before a human salesperson steps in.
Organise Leads
Store lead information in Google Sheets, supported databases or CRM systems instead of scattered messages.
Categorise Leads
Group enquiries according to service type, location, requirement or other rules configured for your business.
Notify Your Team
Alert selected staff when a new lead arrives or when an enquiry requires human attention.
Trigger Follow-Up
Start an email, notification or other approved workflow after a lead enters the system.
From first enquiry to an organised lead.
Aira connects customer interactions with the next steps your team would normally have to perform manually.
A customer makes an enquiry
The enquiry may come from your website, chatbot or another supported channel.
Aira collects useful information
Contact information and relevant business requirements are captured based on your workflow.
The lead is organised
Information is stored and categorised in the connected database or lead management system.
Your team receives the opportunity
Staff can be notified with the information needed to continue the conversation.
Give your sales team more context before they make contact.
Instead of receiving only a name and phone number, the workflow can collect useful information that helps your team understand what the customer is actually looking for.
- ✓ Type of service or product required.
- ✓ Customer location or service area.
- ✓ Preferred timing or appointment requirement.
- ✓ Selected business-specific qualification questions.
- ✓ Relevant notes from the initial conversation.
- ✓ Priority or category based on configured rules.
Your leads may come from different places. Your process should still be organised.
Depending on the systems available and integrations supported, Aira can help connect selected lead sources into a more centralised workflow.
Lead automation does not stop after the data is saved.
Once a lead enters the workflow, Aira can trigger the next approved actions to help keep the customer journey moving.
- ✓ Send an enquiry acknowledgement.
- ✓ Deliver selected service information or brochures.
- ✓ Trigger email nurturing workflows.
- ✓ Notify sales or administrative staff.
- ✓ Schedule follow-up actions based on configured rules.
- ✓ Stop automation when a human takes over.
Useful anywhere your business depends on enquiries.
The exact qualification questions and workflow can be adapted around the way your business sells.
Consultants
Capture service interest, business requirements and contact details before a consultation.
Education
Collect parent or student information, programme interest and intake enquiries.
Professional Services
Categorise enquiries according to the type of service required before routing them to the right person.
Service Businesses
Capture location, service requirement and customer information before sending the opportunity to sales.
Let automation organise the lead. Let your people close the opportunity.
Aira is designed to remove unnecessary repetitive lead administration, not replace the conversations that actually build trust and close sales.
Once a qualified or important opportunity is identified, the workflow can route the lead to your salesperson, consultant or administrative team.
Stop letting valuable enquiries disappear between messages and spreadsheets.
Book a demo and show us how your business currently receives and manages enquiries. We’ll explore how Aira can help capture, qualify, organise and route your leads automatically.
Book a Demo →